SSL pending (2 A-records)

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New Member
3 0 0

 Hi,

I have a question regarding the SSL certificate that Shopify supplies us with.

I have only added my domain to my store yesterday so the max of 48 hours is not over yet. But i have stumbled upon a topic about the SSL still pending from other Shopify clients that says that it could be an issue when a domain has more than one A-record. Mine has two:

*.domain.com

domain.com

Could this be a problem? And how to fix this?

 

Thanks in advance,

Kim Boender.

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Shopify Staff
Shopify Staff
314 36 56

Hi @kimboender,

Hyde here from Shopify. Good question!

If you're connecting your third-party domain to Shopify I'd recommend following this guide.

Some domain providers, such as Hover, GoDaddy, Google, and 1&1 IONOS, automatically set-up your domains for you in varying ways. However, if you're unsure or have had to do it yourself, it is worth double-checking with your provider to be sure everything is set up correctly:

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 Worth noting as well that we have guides for many of the providers listed here:

 

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I hope this all helps, but let me know if you have any other questions.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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New Member
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Thanks for replying!

I am using Hostnet which is not listed in your list of third-party domain providers. However, i have just removed the second A-record (*.domain.com) without any unwanted effects. The SSL was applied minutes afterwards. Now this could be a coincidence off course, but i don't think so.

Anyway, my problem is solved! Thanks for thinking along!

Kim Boender.

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