SSL pending

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New Member
3 0 0

Hi can anyone  please help, my domain still shows SSL PENDING its been more than 48 hours since i have connected it.

Thank you

Domain - www.samaajstudio.com

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Shopify Staff
Shopify Staff
829 53 139

Hi, @samaajstudio 

I noticed your root domain isn't set up yet, which may be why the SSL is still pending: 

Ensure you follow the steps outlined above, and your SSL should provision shortly after!

Let me know if this helps! 

Elle | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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New Member
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I think I have already done that, could you please check and tell me.

Thank you !!

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New Member
3 0 0

Thank you for the reply. I think that i have already done the step and it still shows SSL pending, can you please help because people are unable to access and check out from the past 3 days and it is really taking a toll on my business. 

Thank you !

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Shopify Staff
Shopify Staff
829 53 139

Hi, @samaajstudio 

I can see you successfully added your root domain to your account; however, the SSL is still not provisioned.

I've sent you an email so I can authenticate your account and provision the certificates on the SSL if necessary. 

Please respond for verification purposes so I can ensure this is resolved for you as soon as possible. 

 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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