SSl pending

Highlighted
New Member
1 0 0

hello I linked my own domain to my shopfiy account but it stays on ssl pending? what can be done to show active?

0 Likes
Highlighted
Shopify Staff
Shopify Staff
503 42 67

Hey, @jcd2020!

Ash here from the Shopify team. Welcome to the Shopify Community! 

I understand you've connected your own custom domain to your shop, and the SSL is currently listed as "pending". This is expected behaviour within the first 24-48 hours after connecting a custom domain to your shop. As long as the domains DNS settings are applied correctly (A-Record: 23.227.38.65, CNAME Record: shops.myshopify.com), then the SSL will be automatically applied once the domain is finished being set up. When did you connect the domain to Shopify? If you've waited longer than 48 hours and the SSL is still not active, then please reply back here and let me know so we can take a closer look together.

Ash | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes