@Noirhandmade, your issue sounds more like an error or format issue, and I can certainly look into this further for you.
As this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store. Once you reply to that email, I will look into this further for you.
I have since emailed you, @Noirhandmade.
But I have removed your bank account details from your post as I would strongly advise posting sensitive information like that on a public forum.
I look forward to taking a closer look at this issue for you via email.
@Noirhandmade, I have received your email, and thank you for answering the questions I asked. I will continue to support you via that secure email with your issue.