Scam Shopify Store

New Member
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Hi Shopify,

Is there anyway to report a scam store? I shopped on a shopify store "" but they only send portion of the product to me and asked me send a video to prove that I did not receive the rest of the product. Even after I sent the video they stopped replying and don't want to be responsible for it.

They have been deleting all the non-5 star rating on the website as well which is very dishonest behavior and super misleading.



Shopify Staff
Shopify Staff
1017 74 164

Hi, @chuanhc 

Sorry to hear about your experience! 

Please check out our post here, which should help you with the next best steps to take. 

I hope this helps! 


Elle | Social Care @ Shopify 
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