Scammers!!!!! :(

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I paid $28.00 for a battery operated temple / head massager, waited 5 weeks, received one of those METAL manual head scratchers that anyone can buy at the dollar store. I'm so disappointed. I tried to go back into the store online to see how I could return it but the store no longer exists.  

they are fraudulent 

Has anyone been through this ? How do we complain ? 

it's horrible.