We are currently operating with 3 different Shopify stores (AU/INT/North American) as we have different fixed product prices depending on currency.
However, when you search our store name these three different websites/domain all come up as options - which is confusing for our customers. We would like a way that automatically redirects the customer to the relevant domain once their location is detected through their IP address.
Instead of having three different domains, we've seen other websites using Shopify that redirects with an aus prefix. How can we set this up?
Nick here from Shopify. Really good question!
Can you link one of the websites using the aus prefix as an example and I can look into it more for you please? I'm wondering if they had it custom made by a Shopify expert. It could be worth reaching out to an expert (Shopify Expert directory for custom domains) to see if this is something they would do. I'm aware of what it is, but wouldn't be 100% sure on how to get it set up personally.
Something else you could look into is using a Geolocation redirect app from the Shopify App Store. You can see some of the most popular geolocation apps below:
Hopefully, this helps and points you in the right direction for the best next steps!
All the best, Nick
Thanks for your reply.
An example of a website with the aus. prefix is: https://aus.moanabikini.com/
Thank you for the other suggestions. If using one of these apps, do we require multiple Shopify stores for each location?
Look forward to hearing from you!
No problem at all @em_123.
I think that's what these apps were made for in terms of sending people to a specific website based on the store location. I'm wondering if they can be used to send people to specific pages within one store also though. This is something that would be best answered by the app developers themselves as they would know best on each of their own apps. The contact details of each app developer are on the right-hand side of the app description in the Shopify app store.
If you want to control different fixed priced for products in 3 different markets(AU/INT/North America), I would suggest you still running 3 domains as it does give you the best flexibility controlling prices, shipping cost, and stock across markets.
To improve the user experience and auto direct your website visitors to related website based on their locations, here is one solution for you: Geo Targetly. Its particular Geo Redirect tool can detect your visitors' locations by IP and auto direct them based on their locations. For example, if you visitor is in Australia, and he goes to exampleshop.com, it will auto direct him to exampleshop.com.au. No confusion for your customers any more.
Hope it helps. Please feel free to reach out if you have any questions.