Shipping Rates not working correctly

Highlighted
New Member
1 0 1

Hi,

I have 4 shipping options on my store, 
local (within my city)
rest of new Zealand urban
rest of New Zealand Rural
and free shipping over $150

When people check out it automatically selects their shipping price based on their address, but 9 times out of 10 it is wrong.
For instance yesterday all my sales were only charged for local delivery even though most of them were not local and some were not local and rural so im taking big hits on the cost of shipping.
How do i fix this please?

1 Like
Highlighted
New Member
1 0 0

Hi there, weird - we have a very similar issue that has just started to affect our store (from yesterday 14th May) and we are also located in NZ.  We can offer shipping estimates as some of our products are heavy and irrespective of where you say you are located in NZ is reverts to Auckland only. 

0 Likes