Hi - I just started my online store and I’ve currently disabled shipping until I can figure out the best way to set this up . I need help ! So my products fit a certain size box individually which is a default box but can only fit one wreath. If a customer purchases let’s say two or 3 wreaths currently it charges for just that default box which is incorrectly priced ! The box size would have to change if they add multiple boxes ... is there a way to set this up or should I be charging for each individually? If so how do I set this up? I want to make sure that I don’t get charge extra etc. Thank you
Shopify only offers one box size to be sent off for live shipping rate calculations, regardless of the size of the actual order. The problem with using Shopify's default box size is that you will be undercharging for some orders, and you will be responsible for paying out of pocket for the additional shipping cost. If you overcharge for shipping, customers might abandon their cart. One of the options is to charge for each product, as you have mentioned. Another option is to charge flat shipping rates, which you can cost out by creating common cart combinations and shipping destinations to identify the average shipping cost.
If you have multiple package sizes you ship with, you would need a shipping app like our Multi Carrier Shipping Label. With the box packing method in the app, you can set up different packages for your products based on the weight & dimensions. So, whenever your customer places an order, the app automatically chooses the right box and calculates the rates accordingly.