Shipping rates from carrier not pulling through

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New Member
2 0 0

Hi, need urgent help. My shipping rates from Auspost and Sendle not pulling through to send parcels to the UK or US from Melbourne Australia, even though it is all set up. It is set to calculate based on weight.

Is there a step I am missing?

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Shopify Partner
79 4 16

Hey @up28,

There could be a number of reasons why this is happening. You're best off reaching out directly to Shopify support so they can do live troubleshooting with you (live chat is best for this). 

 

Best of luck!

Warm regards,
Sharon 

Co-Founder / CEO @ Intuitive Shipping Inc.
Intuitive Shipping | Smart Boxing | Automate Shipping Profiles





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