Update: I called again and pushed for an answer and I got it. Unfortunately, the answer confirmed what it's been said in various channels. Shopify does not support Amazon's GTIN exemption, therefore or you create the products on Amazon without a UPC and then link the products with shopify so you can synch the inventory and see the orders OR you add a UPC so you can publish from Shopify. Yeap! that's a shame, hopefully they will include the feature in upcoming releases.
I was going to start listing my products on Amazon this year. UPC exemption in place. Found out that there is no way to list without having to go through a third party app or paying for UPC. This is unacceptable!!! Shopify needs to fix this for its customers because it is too dang time consuming and expensive.
I am in the same situation here. I would love to hear an update on this from Shopify.
Our GTIN exemption was granted from Amazon for our store and we are trying to use the amazon integration within Shopify. We are getting blocked because we don't have a GTIN. Please let us know when there is an update to resolve this.
Just wanted to add my voice too so that Shopify knows that it is still an issue :)
I've opened a ticket with Support. Let's see what's their response after 3 years
Will post their reply.
From: Shopify Support <email@example.com>
Date: Tue, Aug 11, 2020 at 10:19 PM
Subject: Re: Request open since 2017 by various Shopify users. Is shopify planning to address this issue?
Thanks for contacting Shopify Support! A support ticket has been created and one of our team members will review it soon.
Our Shopify Help Center is an excellent source on everything Shopify, where you’ll find tons of information on setting up your store and ways to sell. We also have a YouTube channel with lots of great video tutorials, as well as the Shopify Community discussion forums.
No solution yet.