Shopify Basic Plan Refund

Solved
TA369
New Member
2 0 0

I would like to request a refund for my shopify basic plan subscription I haven’t even opened a store and I cancelled my subscription with my payment method and I was still charged £29.00 could I please get a refund?

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Zworthkey
Shopify Partner
332 18 57

This is an accepted solution.

Contact a Shopify executive.

They will solve your problem

Thank you.

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TA369
New Member
2 0 0

Thank you but how do I contact a Shopify executive.

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Zworthkey
Shopify Partner
332 18 57

https://help.shopify.com/en/questions#/contact/chat

chat in with this link 

Thank you

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