Hello. Someone please answer. I had about 5 capital that i have paid off. I was offered one just last week. I accepted and my capital was denied.and is now saying my store is no longer qualified for capital... Has this happened to anyone and did they ever get an offer again. The thing is i process good amount of sales monthly i have a low profile store... i just don't understand.
You should reach out to the Shopify live customer support attaching a screenshot of your rejected Shopify capital.
Your store might be ineligible because your sales decreased compared to when they approved your capital loan.
So best to contact live customer support for further clarification.