Why is the email unsubscribe link missing in Shopify newsletters?

douglas-sweets
Visitor
1 0 1

I used Shopify Email for a newsletter in April. There was an option at the bottom of the email to unsubscribe. 

When I use it now there is no option for subscribers to unsubscribe at the bottom, or anywhere, of the email. 

I hope there is some out there that can help remedy this.

Shopify, the service you are offering is illegal. You must include a link to opt-out.

"Federal Trade Commission, states clearly that you must include a clearly obvious way for subscribers to opt out of your commercial messages: Tell recipients how to opt out of receiving future email from you."

Shopify Plan: Shopify

Shopify Theme: Minimal

 

 

Replies 2 (2)

George_C
Trailblazer
155 1 145

Double-check the text and link colors for the footer. I used one of the Shopify templates, and they were coded so the text/link color for the footer was the same as the background, and even changing it to something that contrasted was not fixing the social media icon colors. 

Oddly, the shop name/address/copyright text colors were not affected. 

Monster, creature & cryptozoology patches, buttons & stickers.
MVUILL
Explorer
66 0 17

Thank you so much, I changed the background color of the footer and the unsubscribe link appeared.