Shopify Local Pickup Feature

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Has anyone who uses Shopify POS and eCommerce with their ERP found success utilizing this Local Pickup feature? We've been testing for months now and have not yet found a consistent process through which we would be able to fully enable this feature for our customer experience.

Our main hiccup now is in the customer-facing checkout process - tough to actually find the local pickup feature, orders are automatically bounced to delivery/ship once someone logs in via their email even when the items are confirmed in stock at the location and they want to choose local pickup.