Shopify Partner: Does Shopify prorate the free trial?

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vestaceleste
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I wasn't able to get my question answered by Shopify Support, so hoping I'll get some traction here.  

We are implementing the Application Charge Billing API and providing a free trial to merchants that install our app and accept the billing terms. How does Shopify charge the merchant for the free trial? Are they charged the entire monthly amount at the end of their first month or does Shopify pro-rate for that month and (if 14 days) only charges the merchant for the remainder of the month?

Thanks,
Celeste

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Nick
Community Moderator
Community Moderator
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This is an accepted solution.

Hi @vestaceleste,

Nick here from Shopify. Great question! 

You would only be charged at the end of the free trial and not during it in any way. So if you started your 14 day trial today and selected the Shopify plan right away, you would get all the features of the Shopify plan for free during your trial period and at the end of the 14 days, you would be charged for the following 30 days. The only thing that would remain until the end of the trial period would be the billing thresholds.

I hope that helps and answers your question! 

Thanks, Nick

Nick | Community Moderator @ Shopify 
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