Shopify Plus Contact?

David_Hyman
Tourist
4 0 1

Been Trying to get some info on Shopify plus, contact forms don't seem to work or are not monitored well,  Can some one help me please? 

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Ash
Shopify Staff
Shopify Staff
772 86 115

Hey, @David_Hyman!

Ash here from the Shopify team. Thank you for posting in the Shopify Community Forums! 

I see you're trying to get some more information on Shopify Plus. What contact form have you tried that doesn't seem to be working? Additionally, what specifically are you interested in finding out? I'm happy to answer any questions I can here.

You can also find some more information on the Shopify Plus pricing page, and get in touch with a Plus specialist by clicking "Let's Talk" on that page. 

Ash | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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David_Hyman
Tourist
4 0 1

https://www.shopify.com/plus/pricing?utm_campaign=guru+ask&utm_medium=forum&utm_source=social

this is the form, iv filled it out and have not gotten back any response.

I run a store on the advanced shopify plan currently, we are doing a catalog overhaul and need to reupload all our items and are worried about the variation creation limit after 50,000 items.
we would are looking to upgrade to shopify plus for a single month or to pay "ala cart" for just the unlimited item creation feature from shopify plus.  

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Ash
Shopify Staff
Shopify Staff
772 86 115

Thank you for the clarification. That would definitely be something best discussed with our Plus Sales team, and filling out that form sends your inquiry directly to them. Our Plus Sales team works Monday - Friday, and while we try to respond to all inquiries as fast as possible (ideally within 24 hours), we can't guarantee a response time as it varies with business volume. 

When did you fill out the form? 

Ash | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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