Shopify Shipping

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About 2 weeks ago, my Shopify Shipping is not working, it says there are technical difficulties... nothing has changed... how do I fix this?   

Shopify Staff
Shopify Staff
888 63 253

Hi, @goldmagnolia

This is Rae from Shopify. 

I'm happy to help take a closer look into the troubles you're having with Shopify Shipping.

So that I can lend a hand with this, can you please confirm: 

  • What this error message says? Feel free to also provide a screenshot of the specific error, but make sure to block out any of your store-specific, sensitive details that are shown within the error message first before posting this image here. 
  • Where is this error appearing within your Shopify admin? 
  • What action are you taking when this error appears? For instance, are you trying to purchase a shipping label?

Once I have these details, I can help look into this further and determine the best way to get this error resolved. 

I hope to hear back from you soon! 

Rae | Social Care @ Shopify 
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