Ok. As I understand it, Shopify will now hold data for 90 days upon store closure. Is that correct?
Does this include the actual custom theme? Can we come back to Shopify say a year later and access the same theme?
If not. Is there a way from the dashboard to save the theme file for a later re-upload?
Please advise.
Thanks very much.
Hey there, @theadventurenx
Bo here from Shopify Support!
That is a great question. It is true that Shopify preserves all of your data for up to 90-days, after this time the data is no longer maintained - this would include any themes and code changes made to said themes. We cannot guarantee the upkeep of any data after 90-days. However, you can download your theme file to your desktop for future use.
The theme is sent in a .zip
file to the email that is associated with your staff account. You can read more about this process here.
All the Best,
Bo
Bo | Social Care @ Shopify
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