Shopify Support really lagging

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New Member
2 0 0

Is anyone else experiencing a complete lag in support from Shopify at the moment? 
Besides waiting in the que for sometimes up to 135min to ask questions and receive help, when your time comes the hardly respond within 15min, or they seem so irritated by your questions in the wat they answer you.

I've currently been in the cue for 80min, and for the past 25min I had a message- An agent will be with you in about a minute.

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Tourist
4 2 0

How did you manage to get in touch with them? Where can I find this chat? I've been trying to find a way to reach out to their support for the last hour but can't find anything.

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