Shopify Support

New Member
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Both myself (admin) and the owner of the store are having absolutely no luck with getting support from shopify admin, both via email and phone!

Any ideas? TIA

Shopify Staff
Shopify Staff
309 31 48

Hi, @Nozi !

Thanks for reaching out to us. 

I'm sorry to hear that you have experienced issues reaching our general support as of late. We are experiencing an unprecedented amount of incoming queries. Therefore, our response time has been delayed.

With that said, I am more than happy to assist you in this thread. Kindly reply by letting me know how I can help and I'll gladly look into it as soon as possible.

I look forward to your reply.


Rose | Social Care @ Shopify 
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