Shopify This site can’t be reached

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Hello! Hoping for some help. I cannot open my website. What is wrong? PLEASE HELP. It says

This site can’t be reached took too long to respond.


Shopify Staff
Shopify Staff
908 85 163

Hey, @jcltrendyshop!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

I am sorry to hear that you are having trouble accessing your store. I have tested it out on my end and it is loading perfectly:


It looks great by the way! This would usually mean the error is with your browser/device. Can you please clear your cache and cookies and ensure you are using an up to date version of Google Chrome. Once you have done that, can you try accessing your store again for me and let me know how you get on? 

Thank you! 



Lulu | Social Care @ Shopify
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