Shopify account and store suspended without any notification or reason

New Member
3 0 1

Hi there,

My shopify account and store have just been suspended without any notification. I have contacted support but they refuse to tell me the reason for closing my account and just said the decision is from Risk Analysis team and they can't provide detail.
That's so frustrated because I just open my store and I'm still configuring the store and uploading my product.

Anybody experience this case? what can I do now?

Thank you!

1 Like
New Member
1 0 0

I'm experiencing similar problem with 6 of my stores and just like you said, they've refused to disclose the reason for my stores been suspended. I didn't really do anything to trigger this type of action from Shopify, yet it keeps reoccurring on almost all of my old and new stores.