Shopify deleted my store

New Member
1 0 0

Shopify deleted my store because i changed my paiement card  i just wanted to pay the amount they deleted it from 2/10/2020 i sent them a lot of emails but they never respond i work with this website  all my business is in this website i don't know why they did that with me i think this is the worst plateform ever.

337 14 29

Hi @Akrambouk 

You should contact the Shopify support team for help. This guide will tell you how to get support from them.

Hope it helps!

Was my reply helpful? Click Like or Mark it as an Accepted Solution to let me know!
Shopify Staff
Shopify Staff
840 53 139

Hi, @Akrambouk 

I took a look at your open tickets and can see that the right team is currently looking into your account. 

I do apologize for the wait you've experienced and our team should be in touch with you via email shortly!

Hope this helps! 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog