Shopify not charging shipping...

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New Member
9 0 0

Hey guys,

I need a little help here, I'm new to Shopify and I'm just setting up a store right now. I've sett up some some basic shipping rates. UPS ground and USPS based on price. However when going through the check out it neither gives the options to chose a method, nor does it add the cost to the total.

What am I missing? the shop it at http://www.supremearchery.com

 

Thanks in advance for any help you can give.

 

Jay

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New Member
9 0 0

Nobody else has had this issue?

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New Member
1 0 0

Hello ..............

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Shopify Staff (Retired)
Shopify Staff (Retired)
5711 0 138

@archery

You have no weights on your items, so UPS won't have anything to go on. You also have unchecked 'require a shipping address' on your variants. This will disable a shipping option period as this setting is used mostly for digital goods. Fo shipping to actually show up you must require a shipping address.

http://shopifyplus.com ::: http://twitter.com/bacchus
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Tourist
4 0 1

My first thought as well was shipping weights. I forgot to do that when setting up my store initially.

http://www.dwolla.com
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New Member
9 0 0

Thanks for the info Jamie. The shipping methods I set up are "price" based, not weight based, so I don't understand why it would need weights... I'm not using the automatic calculator. Just a simple price for orders under $250 and a price for orders over $250. And then different options UPS, USPS etc...

I did a batch import of my products, so would you recommend then re importing it all? And what should the field name and value name be on the spreadsheet?

Thanks for the help guys! :)

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Shopify Staff (Retired)
Shopify Staff (Retired)
5711 0 138

Should be column U "Variant Requires Shipping" change all to "TRUE" and then re-up and you should be fine.

I don't understand why it would need weights

I assumed you were going with carrier calculated rates with UPS.

http://shopifyplus.com ::: http://twitter.com/bacchus
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New Member
9 0 0

Thanks, I'll try that tonight!! I appreciate the help :-)

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New Member
1 0 0

I had 'physical product' checked & shipping weights filled out and it still did not charge shipping fee.  I read through the comments and someone mentioned not have the shipping address checked under 'variants'. I tried adding variants, but it only added color, size and material. I can't seem to find why my product was not charged shipping. Can anyone help?

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