Shopify not showing data for ATC, IC or Purchases

TheGeezer
Visitor
1 0 0

Good afternoon.

 

My Shopify store has been connected via the FB app to Facebook. The pixel is working on the ads manager, I see events. Also the FB chrome extension is detecting the pixel and events, yet on the Shopify admin dashboard I see 0 events for added to cart, initiate checkout.

 

Why is this happening?

 

Thanks.

Reply 1 (1)

Paile
Excursionist
18 2 3

I have the same thing happening to me! Only the ATCs and ICs of the Purchases show (e.g. 5 ATCs > 5 ICs > 5 Conversions)