Shopify payment: price rounding to the euro doesn't work?

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Tourist
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Excuse me @Nick , this sounds as unfulfilled promises. We just upgraded to Shopify from Basic in order to be able to do rounding: https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/conversions#rounding-rul...

Even though I've set danish kroner to 1,00 it displays 501,25: https://ambassador1867.com/da/products/munich-2?variant=31461338307

There's no disclaimer regarding EURO and honestly, this should be easy to correct through your coding and just a fact of ecommerce. So what's the solution please?

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Tourist
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Hello @Nick, would appreciate some feedback or any from Shopify.

I believe Shopify acknowledges that some parts of the world sets a different decimal separator and think they are important markets. And therefore your out-of-the-box feature does not work for European currences. Are you working on a fix?

Looking forward to your reply.

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Community Moderator
Community Moderator
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Hi @jbrogaard,

Apologies for the delay in getting back to you. I've been doing some digging on this for you and the only other thing I can think of which could interfere with this is if there's a currency converter app installed also. The reason I say this is because some currency converter apps aren't compatible with Shopify Payments multicurrency

20-10-5h7xr-il3q6

Can you double-check and let me know if you have any other currency apps installed? 

Nick | Community Moderator @ Shopify
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