Shopify product videos not showing up on Facebook shop

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Would someone be able to tell me how come the product videos I uploaded to shopify do not appear on my FB shop? The videos are under 10MB and only up to about 10 seconds long. From the info I found online, FB supports videos much larger in size. Would you know if this is any different for FB shop maybe? Only 2 videos appeared which were both under 300KB. The rest, between 4MB and 10MB.

Anyone who's done this successfully, or who knows what the problem might be, PLEAAAAAAASE HELP!