Shopify "Server Error" when trying to create and save new products

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New Member
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Hi there everyone,

We've been experiencing issues on our store for a few days now where the error message "Server error" is displaying once we have created to save a new product.

Does anyone know what this is due to?

 

Thanks,

Tin.

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Shopify Staff
Shopify Staff
676 63 88

Hey, @tin1.

Elias here with Shopify Support. Thank you for reaching out!

There was an issue, which started a few days ago, where creating a product with images was leading to an error. However, our developers have implemented a fix for this.

With that said, is the issue still persisting on your end? If so, does clearing the cookies and caches for your browser help resolve the issue?

Elias | Social Care @ Shopify 
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