Shopify support

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New Member
1 0 1

I am facing issue whenever i click Shopify support it's not redirected correct page. How will i contact the Shopify chat or email communication or telephonic.

 

Please suggest how to reach the Shopify support

 

My email id:Sivasakthivel.m@jansonsgroup.com

Registered Email:online@jansonsgroup.com

Contact :9944488382

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Tourist
3 0 1

I am having the same issue. Please someone advise.

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Community Manager
Community Manager
479 27 590

Hi @Sivasakthi & @ukchoice1 , 

 

To get in touch with Shopify support:

 

  1. Go to https://help.shopify.com/en/questions
  2. Click Log in and enter your details.
  3. Enter a brief description of your question into the search bar.
  4. You’ll be provided with a curated list of Shopify resources related to your search. We have extensive help documentation designed to connect you with the information you need as quickly as possible. If you can’t find what you’re looking for in our docs, click Get help from the Shopify support team.
  5. Choose the way you want to contact Shopify support from the available options.

 

Thanks!

 

TyW | Community Manager @ Shopify
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New Member
2 0 2

This is the known way to reach Shopify support but has been having issues these days. It is not redirecting to the correct page. I can't reach support in any way right now - by phone or chat. I really need help because my ads are not running due to the fact that the marketing channels cannot access my products. They asked me to contact Shopify.

Anyone please give any other means of reaching Shopify.

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