I'm building out my new store for 1 of a kind handmade greeting cards. In doing so, I want to offer a variety of pre-defined messages inside of the cards for a small fee. I've found that I can add variants that reflect the different messages, but am hitting a snag with the inventory. Because there is only 1 card and I'm effectively listing different variants (with each message), it makes the inventory think I have more than just 1 card when I do not. I fear that I'll sell the card in one variant and someone else will then buy it in another, but, again, I only have the 1 card. Any help is MUCH MUCH appreciated. I'd very much prefer not to pay monthly for another Integration App.
This is Rae from the Shopify team. Thanks for reaching out with this question, and welcome to the Community!
I understand how using variants isn't ideal with your products, and the inventory you currently have. With this in mind, there are a few workarounds I can suggest to set up your products in a way that allows customers to add messages to the cards they order.
The first potential solution I can offer is following this tutorial to add customization information to your products. Similar to the way this tutorial uses engraving as an example, line item properties can be used to allow customers to elect which message they would like to add to their card. However, this is an advanced coding tutorial, so if you aren't comfortable with implementing this code yourself, I recommend reaching out to Shopify Experts for additional help with this.
Another option is to enable order notes on your cart page that allows customers to type which message they would like added to their products. If you're using a free theme developed by Shopify, then our Theme Team may be able to assist with adding this feature to your account. If you would like to discuss this further, please let me know.
I know you also mentioned that you would prefer to not pay for an app to integrate this option, but for customizations like this, apps can oftentimes offer great solutions. With that said, I do want to share a few apps with you that can be used to add this feature, such as:
It's important to keep in mind that the above apps are all third party integrations developed by teams who are external to Shopify. So, if you have any questions about setting up the apps to perform exactly to your needs, please reach out to the app developers directly for more information. The developers will also be able to provide more information surrounding the billing of their apps if you have further questions regarding this.
Let me know if there is anything else I can assist with and I'll be glad to lend a hand!
Thanks for joining this thread.
This is a great suggestion that I can absolutely pass along to our teams for further review. Can you tell me a bit more about your use case, and how this would benefit your business? That way, I can share these details with our teams, as well.
In the meantime though, if we have any updates to share on this we'll post these on our changelog, along with our other product updates. I also recommend keeping an eye on our Announcements page for more details, too, as this is where we share any new and exciting changes coming to our platform.
I would also really love this feature. I make one of a kind earrings but I offer a choice of earring hook type to go with the earrings. So although there is only one pair of earrings, at the moment I have to put two online, one for each type of earring hook. I then have to hope that if someone purchases the earrings I can take the other option down before someone else buys it. This is obviously the main problem but I also worry that people will think that the earrings aren't one of a kind, as I am advertising them, as when they purchase them they do not set as sold out on my website. Which obviously doesn't look good for my shop.
I have sold on etsy before and they make it pretty simple, when you select that you have more than one variety there is a button you can select which says whether each variety has their own quantity or if you want to set an overall quantity for all the variations
Thanks for reaching out and sharing more details about your products, and your use case behind this request. I can definitely see how a feature similar to this would benefit your business, so I'll share your thoughts on this with our teams directly.
If any other Community users would like to request this as well, please reply to me here with more details on how your business is impacted, and I'll be happy to pass along your feedback. I will 'like' your post once I've done this to indicate that your thoughts have been shared with our teams.
Hi there! I was ecstatic to find this post because I am having a similar issue with my shop. I have yet to try the other suggestions above, so maybe one of those will be helpful, but would love for this to be an available feature.
I sell hand-poured candles, of which come in six fragrance options. The candles are poured in re-used and vintage containers, which all are very different, and offer a variety of looks. Candles are a great thing to have in your space, but most of the time have obnoxious stickers and branding. I offer something that is unique and will blend into someones space.
I don't want people to feel pigeonholed into a scent or vessel just because it's what I pre-made. Doing made-to-order allows me to keep waste at a minimum. I am trying to be as sustainable as possible.
Today was my first launch day, and over-all it went pretty smoothly. There were 2 product instances (of 20 sales) where someone purchased something that was already sold out. I was basically watching over my computer as sales went in to prevent this. But this is not a viable solution in the future.
Currently I have the vessels listed as the item in the shop, and the variances are the scent options. Each item now has 6 variances. I am optimistic that one of the apps can help me, but I may have to switch to the line-item option to prevent further issues.