Interested in other experiences with Shopify Expert response times.
I contacted two experts for trouble shooting and a few days ago and neither have replied.
I was advised that this is a more reliable forum than UpWork which is where I had looked for Shopify support previously.
Has anyone else found that this to be the case?
Thanks in advance.
Solved! Go to the solution
Hi @SarahLB .
Welcome to the Shopify Forums!
How can we be of assistance? Let us know!
Thanks for your reply, however we can't seem to see the screenshots but we get what you mean.
Would you mind sharing your store's URL so we can request collaborator access and have a look at the setup?
Not sure you can attach a PDF here, even if you're replying via email.
In all cases, we shall request collaborator access now to assess and we'll get back to you shortly.
Hi @SarahLB -
While trying to access the Klaviyo app we are getting the following error which requires the Store Owner to open the App and follow the steps as needed:
Let me know!