Sopify login page is not open in my desktop?

New Member
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I'm not able to open my sopify store in pc

Sopify login page is not open

Shopify Staff
Shopify Staff
291 64 61

Hi @Whylogical 

Thank you for reaching out to the community forums for support with your store login! Can you share a screenshot of what you are seeing when you go to to login to your store?

This could be caused by an issue with your computer's browser cache or your internet service provider. I'll share some troubleshooting steps to help resolve this:

  • Clear your browser cache and cookies. Then close and reopen the browser and try again.
  • Try on a different browser and in an incognito window.
  • Try on another device like a smartphone or tablet.
  • Try on another internet connection, like your phone's mobile data. 
  • Try logging in through the Shopify mobile app.

If that does not resolve the issue we'd be happy to continue assisting you through live chat, email, or callback. To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom of the search results to see all our live support options. 

Thank you! 


Shay | Support Advisor @ Shopify 
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