Both my stores started doing this 15 minutes ago. I can't get into the admin at all, nor visit my site.
I also can't use the support chat because its linked to my store admin so I also get a 'store unavailable' message there.
Currently trying to call them but they are 'Busy taking to other merchants'
Diana & Gareth,
Mine is doing the same thing! I cannot log in AT ALL on desktop, but on my moble app I am still logged in but everything goes back to the main dashboard. My shop was working fine this morning and now suddenly I cannot log in on desktop and I cannot access my website at all on desktop. It still seems to work on mobile. I have tried to send for support but after a recent search, it appears that this seems to happening to several people and I am hoping it is just a general Shopify glitch.
Exactly the same here in Germany Gareth!
We own 2 Shops of decent Size & Numbers, both are down & unreachable.
Can't login to Dashboard nor to Support Chat.
I am in the Calling Hotline since 35mins waiting for someone to pick up :/
This seems to be something bigger, maybe several servers are down or a hack.
|an hour ago|
|2 hours ago|