Sorry, this shop is currently unavailable.

New Member
1 0 0


i waked up today and suddenly i can't open my store & when i try to log in this message appears 

Sorry, this shop is currently unavailable.

why? what happened?


please explain 

Shopify Staff
Shopify Staff
908 87 181

Hey, @zaidwazzan!

Lulu here from the Shopify Support team. Thank you for getting in touch and I'll be more than happy to help you out with your question.

I am sorry to hear that your store is unavailable at the moment. I can take a closer look into this for you and see what is happening. In order to do so, I will just need to verify your account. I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will get that done for you. Please check your spam/junk folder for this email as sometimes it can land there. 

Speak soon! 



Lulu | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution