It's insane to me that I can't easily provide store credit to my customers without installing an expensive app. WTF? We recently migrated from Vend & Squarespace to Shopify online/POS in order to be more seamless as our online presence increased during the pandemic. Not having store credit capabilities (we allow customers to exchange running shoes w/in 30 days for a different shoe or store credit) is a HUGE miss. My wife and I recently took a trip out of town and I was shocked to find out we couldn't see how much cash vs cc sales we did from the desktop version. Again: WTF?
We're still on the 90 day trial - and even though we spent a bunch of labor hours moving over the Shopify, I'm not sure we can live with it on the pos side of things
Hi all! I'm Neomi from Rise.ai app,
We specialized in gift cards, loyalty, and refunds - all with our store credit solutions. using Rise, all of your customer credit will accumulate into one loyalty card they can use to shop in your store.
You can use our Refund system directly from you shopify admin.
This feature is available on all of Rise's plan
other solutions we have are:
you can read more about our solutions here
since use store credit and not points any customer can use his credit with an additional coupon code.
checkout our listing page and feel free to contact me at email@example.com
Are we still waiting for this functionality? I have been trying to find a work around that doesn't ding my sales $100 and cost me even more money in taxes by exaggerating the amount of sales we have.
Customer purchased $100 worth of items, items were "stolen". Instead of refunding I want to issue store credit as a compromise. My accounting thinks I have $100 in the bank.
Now I issue $100 gift card. My accounting thinks I have $200 in the bank.
I can't refund or cancel her original order online to zero that out and make it even somehow because that will trigger actual cash going back to her method of payment.
I can issue her a $100 discount but she needs to use it all at once which complicates matters.
No to the additional app for one occurrence out of 1,000