Store currently Unavaiable

cedisclo
New Member
1 0 0

Hello,

 

until 2 days my store shows me "This store is unavailable". I´ve wrote an E-Mail to the support with the ticket number 22402640. Please help me out ASAP because my store will be released in the next days for my customers.

 

Greets.

0 Likes
jasonavada
Shopify Partner
327 11 40

Hi @cedisclo 

Sorry to hear about your problems. When there is a sign that you are unable to see your Shopify store and even the line: “We’ll be back soon” shows up on the error page, that’s when your Shopify store is unavailable. You can take a look at this article from Avada Commerce's blog to learn why your Shopify store unavailable and what you should do when your store is inaccessible.

Hope it will help you!

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
0 Likes