Hello, I got into a chat support but unable to respond because I didn't notice that the support replied after I waited long for him to reply that my patience is out and now I am trying to search a way to solve the problem from google. So, my problem is that my store got unavailable when I click start Monthly plan. Please help me with this issue. I need to know what's going on
Solved! Go to the solution
This is an accepted solution.
It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit our Help Center and select the option to proceed without logging in (as you're unable to login) to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.
When you visit our Help Center, can you select the option to continue without logging in? This should help!
If not, please let me know the steps you've taken, and provide a screenshot of the support options you are provided. Thanks!