Store is currently unavailable.

AmineReda
New Member
4 0 0

Hello Shopify team,
I have an account on Shopify, i created the store almost finished but by accident maybe i did something or mistake that made my store down.
3 days passed and i didn't get any response, please help me to get back my business. This is my ticket number  23679122.
Thank you for your help.

0 Likes
Eunice
Shopify Staff
Shopify Staff
210 37 31

Hi, @AmineReda 

Eunice here from Shopify, thank you for reaching out, and a very warm welcome to the Community!

It's good to hear you have a support ticket open. It's normal to have a period of time between responses. I do recommend waiting, however, you may contact us again and select the chat option to access immediate support. P
lease visit the Help Center and log in to your account to create a new support request. When you connect with a Shopify Support Advisor, please tell them your ticket number.  

I hope this issue is resolved soon for you. 

Eunice | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
AmineReda
New Member
4 0 0

they tell me this ticket has been escalated to their team. so i should wait more days

0 Likes
AmineReda
New Member
4 0 0

 8 days passed and still the same problem.

0 Likes