Strange text at bottom of some product pages

tuxgear
New Member
1 0 0

does anyone know what is causing this text on the bottom of some of my product pages ??

 

 

{"product":{"id":1707438,"platform_product_id":"1705028026441","name":"Boys Dress Shirt Classic Long Sleeve Button Up in Bold Colors","average_stars":4.3,"review_number":34,"star_distribution":{"5":20,"4":6,"3":6,"2":2,"1":0},"review_images":[],"variants":[{"id":7278908,"name":"Turquoise \/ 20 Boys"},{"id":7278907,"name":"Turquoise \/ 18 Boys"},{"id":7278906,"name":"Turquoise \/ 16 Boys"},{"id":7278905,"name":"Turquoise \/ 14 Boys"},{"id":7278904,"name":"Turquoise \/ 12 Boys"},{"id":7278903,"name":"Turquoise \/ 10 Boys"},{"id":7278902,"name":"Turquoise \/ 8 Boys"},{"id":7278901,"name":"Turquoise \/ 7 Boys"},{"id":7278900,"name":"Turquoise \/ 6 Boys"},{"id":7278899,"name":"Turquoise \/ 5 Boys"},{"id":7278898,"name":"Turquoise \/ 4 Boys"},{"id":7278897,"name":"Royal Blue \/ 20 Boys"},{"id":7278896,"name":"Royal Blue \/ 18 Boys"},{"id":7278895,"name":"Royal Blue \/ 16 Boys"},{"id":7278894,"name":"Royal Blue \/ 14 Boys"},{"id":7278893,"name":"Royal Blue \/ 12 Boys"},{"id":7278892,"name":"Royal Blue \/ 10 Boys"},{"id":7278891,"name":"Royal Blue \/ 8 Boys"},{"id":7278890,"name":"Royal Blue \/ 7 Boys"},{"id":7278889,"name":"Royal Blue \/ 6 Boys"},{"id":7278888,"name":"Royal Blue \/ 5 Boys"},{"id":7278887,"name":"Royal Blue \/ 4 Boys"},{"id":7278886,"name":"Red \/ 20 Boys"},{"id":7278885,"name":"Red \/ 18 Boys"},{"id":7278884,"name":"Red \/ 16 Boys"},{"id":7278883,"name":"Red \/ 14 Boys"},{"id":7278882,"name":"Red \/ 12 Boys"},{"id":7278881,"name":"Red \/ 10 Boys"},{"id":7278880,"name":"Red \/ 8 Boys"},{"id":7278879,"name":"Red \/ 7 Boys"},{"id":7278878,"name":"Red \/ 6 Boys"},{"id":7278877,"name":"Red \/ 5 Boys"},{"id":7278876,"name":"Red \/ 4 Boys"},{"id":7278875,"name":"Purple \/ 20 Boys"},{"id":7278874,"name":"Purple \/ 18 Boys"},{"id":7278873,"name":"Purple \/ 16 Boys"},{"id":7278872,"name":"Purple \/ 14 Boys"},{"id":7278871,"name":"Purple \/ 12 Boys"},{"id":7278870,"name":"Purple \/ 10 Boys"},{"id":7278869,"name":"Purple \/ 8 Boys"},{"id":7278868,"name":"Purple \/ 7 Boys"},{"id":7278867,"name":"Purple \/ 6 Boys"},{"id":7278866,"name":"Purple \/ 5 Boys"},{"id":7278865,"name":"Purple \/ 4 Boys"},{"id":7278864,"name":"Mustard \/ 20 Boys"},{"id":7278863,"name":"Mustard \/ 18 Boys"},{"id":7278862,"name":"Mustard \/ 16 Boys"},{"id":7278861,"name":"Mustard \/ 14 Boys"},{"id":7278860,"name":"Mustard \/ 12 Boys"},{"id":7278859,"name":"Mustard \/ 10 Boys"},{"id":7278858,"name":"Mustard \/ 8 Boys"},{"id":7278857,"name":"Mustard \/ 7 Boys"},{"id":7278856,"name":"Mustard \/ 6 Boys"},{"id":7278855,"name":"Mustard \/ 5 Boys"},{"id":7278854,"name":"Mustard \/ 4 Boys"},{"id":7278853,"name":"Hot Pink \/ 20 Boys"},{"id":7278852,"name":"Hot Pink \/ 18 Boys"},{"id":7278851,"name":"Hot Pink \/ 16 Boys"},{"id":7278850,"name":"Hot Pink \/ 14 Boys"},{"id":7278849,"name":"Hot Pink \/ 12 Boys"},{"id":7278848,"name":"Hot Pink \/ 10 Boys"},{"id":7278847,"name":"Hot Pink \/ 8 Boys"},{"id":7278846,"name":"Hot Pink \/ 7 Boys"},{"id":7278845,"name":"Hot Pink \/ 6 Boys"},{"id":7278844,"name":"Hot Pink \/ 5 Boys"},{"id":7278843,"name":"Hot Pink \/ 4 Boys"},{"id":7278842,"name":"Denim Blue \/ 20 Boys"},{"id":7278841,"name":"Denim Blue \/ 18 Boys"},{"id":7278840,"name":"Denim Blue \/ 16 Boys"},{"id":7278839,"name":"Denim Blue \/ 14 Boys"},{"id":7278838,"name":"Denim Blue \/ 12 Boys"},{"id":7278837,"name":"Denim Blue \/ 10 Boys"},{"id":7278836,"name":"Denim Blue \/ 8 Boys"},{"id":7278835,"name":"Denim Blue \/ 7 Boys"},{"id":7278834,"name":"Denim Blue \/ 6 Boys"},{"id":7278833,"name":"Denim Blue \/ 5 Boys"},{"id":7278832,"name":"Denim Blue \/ 4 Boys"},{"id":7278831,"name":"Coral \/ 20 Boys"},{"id":7278830,"name":"Coral \/ 18 Boys"},{"id":7278829,"name":"Coral \/ 16 Boys"},{"id":7278828,"name":"Coral \/ 14 Boys"},{"id":7278827,"name":"Coral \/ 12 Boys"},{"id":7278826,"name":"Coral \/ 10 Boys"},{"id":7278825,"name":"Coral \/ 8 Boys"},{"id":7278824,"name":"Coral \/ 7 Boys"},{"id":7278823,"name":"Coral \/ 6 Boys"},{"id":7278822,"name":"Coral \/ 5 Boys"},{"id":7278821,"name":"Coral \/ 4 Boys"},{"id":7278820,"name":"Black \/ 20 Boys"},{"id":7278819,"name":"Black \/ 18 Boys"},{"id":7278818,"name":"Black \/ 16 Boys"},{"id":7278817,"name":"Black \/ 14 Boys"},{"id":7278816,"name":"Black \/ 12 Boys"},{"id":7278815,"name":"Black \/ 10 Boys"},{"id":7278814,"name":"Black \/ 8 Boys"},{"id":7278813,"name":"Black \/ 7 Boys"},{"id":7278812,"name":"Black \/ 6 Boys"},{"id":7278811,"name":"Black \/ 5 Boys"},{"id":7278810,"name":"Black \/ 4 Boys"}]},"reviews":[{"id":3976300,"body":"\nIt fit my son perfectly!!\n","displayed_image_url":null,"image_urls":[],"show_image":true,"star_rating":5,"verified_review":true,"by_shop_owner":false,"created_ts":"2020-01-01 00:51:43+00:00","youtube_video":null,"user_name":"Cami S.","user_image_url":null,"score":0,"comment":null,"resolved_message":null}],"review_page_count":35,"widget_type":"Product","review_form_data":{"shop_id":2962,"shop_name":"Tuxgear","reviewer":{"name":null,"email":null},"products":[{"id":1707438,"name":"Boys Dress Shirt Classic Long Sleeve Button Up in Bold Colors","custom_fields":{},"review":null,"review_request_id":null,"review_request_token":null}],"shop_config":{"server_url":"https:\/\/www.opinew.com","shop":{"id":2962,"name":"Tuxgear"},"review_publishing":"email","badge_shop_reviews_...":[]}

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Julie
Shopify Staff
Shopify Staff
858 71 208

Hey, @tuxgear!

Julie here from Shopify Support.

Thanks for reaching out and sharing the code that you're seeing on your product pages. 

Taking a look at the code, it seems like this is coming from an app. It's safe to say this is likely the case, since the code includes the following snippet:

/www.opinew.com","shop":{"id":2962,"name":"Tuxgear"},"review_publishing":"email","badge_shop_reviews_...

I did a quick Google search for "Opinew" and it looks like this is an appi n the Shopify App Store called Opinew Product Reviews App. These types of apps are designed to display product reviews directly on your product pages, so it sounds like this app is what's caused this code to appear on there. 

Do you currently have this app installed? If so, do you recall manually editing your theme's code as part of the installation process? This is generally a required step when installing these types of apps, and in this case, there was likely a mistake made when this code was entered. To resolve this, I suggest rolling back to an older version of your theme. This will revert your theme to a previous version before the code was entered and you should see your product pages restored to their normal state. 

If you are facing difficulties rolling back your theme, then your next step will be to reach out to the app developers directly; when it comes to getting help with third-party apps, the developers themselves are the best to assist since they know their apps' code inside and out. 

I hope this clears things up and guides you in the right direction! 

Julie | Social Care @ Shopify 
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