Subscriber not marked as accepting marketing email

New Member
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Hi there,

I'm having an issue with users not being marked as accepting marketing emails in shopify.

When you complete every step of the checkout but the payment you end up in abandoned cart. When putting your email address you tick the box "Keep me up to date on news and exclusive offers"

Even when clicking the box, the users end up not marked as receiving marketing email, even though they explicitly chose to!

Why is this not working? Is anyone else having the same issue?