Subscription

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New Member
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Hi Shopify team,

Recently i got charged a 1 month subscription on my site and i would like if possible to request a refund on my subscription payment (which happend last night).
My only usage of the site was to play around. I have never used the site commercialy.
My store is already closed.

Regards 

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Shopify Staff
Shopify Staff
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Hi @DC1905,

Ted here from Shopify, thanks for reaching out to us and for letting us know. 

I'm sorry to hear that you've closed your store. How did you find the platform? I wouldn't be able to guarantee a refund without taking a closer look at the account, so I've just sent an email your way there with some more info so I can authenticate the account. 

If there is anything else I can help you with, please let me know, I'm happy to help!

Many thanks,

Ted | Social Care @ Shopify
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