Support does not recognize my store

sallyannsaccess
New Member
1 0 1

Hello,

 I can log into my Shopify just fine. When I try to log in for chat, I get this message: 
sallyannsaccessories@gmail.com

There was a problem selecting your shop. Choose another shop, or continue to get support.
 
How can I get past this and get to support?
 
Sally
KevinFraizer
New Member
1 0 0

I can't access to my store too and it says " There was a problem selecting your shop. Choose another shop, or continue to get support." 

 

Please help 

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fireflysua
Tourist
6 0 1

Same problem with my shop from yesterday. Now we can't access to help center also ! If you want start a ticket for support - you need login and select your shop first - but you get the message - There was a problem selecting your shop. Choose another shop, or continue to get support. 

Please help !!

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patriley
New Member
2 0 0

Having exact same problem here on my store  https://elegant-intimates-online.myshopify.com/ can someone help?

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MSHSDallas
New Member
1 0 0

Im having the exact same problem. Need support for other issue I am having, but can't access support. getting same message "There was a problem selecting your shop. Choose another shop, or continue to get support." . Hope this gets attention ASAP!

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Sophia10
Tourist
6 0 0

I am facing same issue

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chirag7181
New Member
1 0 0
I am facing same issue...any one can provide support phone ?
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