I'm having trouble with a colleague accepting an admin account invitation, and when I clicked on "Shopify Help Center" in my admin profile, it went to help.shopify.com, which redirected to shopify.okta.com. I see that support.shopify.com also redirects here.
What is this OKTA ting? My Shopify admin password doesn't work there. Why does it not use the same authentication interface as community.shopify.com? Was Shopify hacked, or did they just drop the ball with their communications?
How do I access phone support???
shopifystatus.com doesn't show any outages.
Edit: I was able to get to the support email link through shopify.ca/contact