Support problems

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New Member
2 0 0

Hello,

I've created a new shop today. I'm trying to get support but whenever I try to log in I get the following message:

 

There was a problem selecting your shop. Choose another shop, or continue to get support.

 

This is a nightmare.

 

Has anyone experienced this and managed to find a solution?

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Tourist
5 0 2

I was having similar issues trying to get support, don't know why it was so hidden. Here's a direct link to the contacts page. https://help.shopify.com/en/questions#/contact

 Hope this helps

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New Member
2 0 0

I saw that url. The problem is I can't get support through that link. I get an error:

 

"There was a problem selecting your shop. Choose another shop, or continue to get support."

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