Support

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New Member
1 0 1

It seems just unbelievable to me that I have been at this for over an hour - simply looking how to talk to someone about support. After an hour of looking around at on so many pages, I still cannot find a place to get support.

Just unbelievable.

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Community Manager
Community Manager
503 29 784

Hi @raymonderb 

 

To get in touch with Shopify support:

 

  1. Go to https://help.shopify.com/en/questions
  2. Click Log in and enter your details.
  3. Enter a brief description of your question into the search bar.
  4. You’ll be provided with a curated list of Shopify resources related to your search. We have extensive help documentation designed to connect you with the information you need as quickly as possible. If you can’t find what you’re looking for in our docs, click Get help from the Shopify support team.
  5. Choose the way you want to contact Shopify support from the available options.

Thanks!

TyW | Online Community Manager @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
4 0 1

I too am looking for a real person to contact for support.  There is no "Get Help from the Shopify Support Team" button that I can find.  Can you send an image?

 

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New Member
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Hi i have a question.... Does Shopify offer invoice labels when mailing off a package

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New Member
4 0 0

Hi

FYI - it is brutal that you don't have phone support always! Very very disappointing and terrible customer service to not have this available!

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