Swatches could not be updated

AHKen
New Member
1 0 0

I've been trying to update my color swatches, however the old swatches still show up on my site after replacing them in the Assets folder.

I've looked up a few posts and say that this could be a cache bug issue, is there any way to clear the caches or find and delete the old swatch images?

Very appreciated if someone could help me out, thanks.

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Tira
Shopify Staff
Shopify Staff
1107 74 180

Hey, @AHKen

Tira here to help.

This is an interesting question. It sounds like you have color swatches on your product page, tried to update them, but are not seeing any updates. If that’s right, I think a cache clear would definitely help as you’ve mentioned here. Check out our help doc for the steps to clear your cache. I would also recommend taking a look at your product page on a different device. Do the updated color swatches appear there? Let me know!

I would also love to know how you’re adding these swatches into your store. Do you have a link to a product page that I can take a look at?

Chat soon,

Tira | Social Care @ Shopify 
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