All things Shopify and commerce
Hello,
I'm just in the process of readying my new site to launch but have hit a problem when it comes to receiving a test order notification email. Shopify confirms the email has been sent but I'm just not receiving anything. Is this because it's in test or will I have the same issue when I receive a real order?
Any help would be much appreciated,
Chloe
Hi I’m having the same problem how did you fix it?
I'm having this same problem with both test emails and the marketing email itself. I sent the test email to 4 different accounts (gmail, yahoo mail and AOL) but none were received (sent 24 hours ago)
I have a hotmail account and unfortunately it recognises it all as junk but doesn’t even send it to junk it just refuses it. My web designer has set up a gmail account that it gets sent to and anything from my gmail comes to my hotmail. Does that make any sense?
Same problem. This is hopeless. Sent email campaign to our customers try to survive pandemic, but shopify sent only 1000 of 2500 emails and does not say which ones were sent. Now cannot develop or test new campaign to capture those missing first email.
I'm having the same problem. In the past the emails would send but as of late they don't even end up in the junk folder as if they're not actually being sent.
I have a similar experience. Sometimes I receive the test, others I don't. I am sending the test to a domain registered with Google.
Has anyone given you a fix for this issue?
That's right. No one has.
I'm having the same problem and I don't know why anyone has an answer for this but it needs to be resolved fast!! One other way around this tho is to download another email marketing app off the Shopify app store...
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