The Cart page display incorrect discount

bennyp
New Member
4 0 0

My site is running an auto discount which Buy 3 get 20% off,

However the calculation here suddenly goes wrong

 

Screenshot 2021-06-22 at 11.33.35.png

 

But when checkout, it's correct

 

Screenshot 2021-06-22 at 11.38.41.png

 It's correct when I setup this discount, but just got report that it goes wrong.

How can I solve it?

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MS-WEB-DESIGNER
Shopify Partner
2798 175 469
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bennyp
New Member
4 0 0
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clamify
Tourist
10 1 1

Sometimes this can happen due to conflicting apps since they're all loading on the cart page and modifying similar text and information.

One thing I noticed is there's a currency converter that modifies the line item prices and subtotal.
You can try disabling this and see if the prices are still listed incorrectly.

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bennyp
New Member
4 0 0

Hi

 

Thank you for the advise, but I didn't add new app which will affect the cart page,

also i didn't install that app you have mentioned, what can I try to fix it?

 

Thanks you for the advice!

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