I created my shopify store from Shopify Partner. After finishing design and publishing my products into store, I added billing information and chose Basic Shopify plan. But a day after that, I received the email from shopify informed:
"The plan for your store has been changed from Basic Shopify to Inactive. The store can be found in the Partner Dashboard within "Development Stores" under the "Transferred Stores" tab. "
It is no-reply mail, I can not reply to ask more information. I really don't know why my store is change to Inactive.
Could some one know about this problem and can explain to me. How can I active store again.
Maybe it has something to do with the partners program terms. You basically setup a partner account and referred a store to yourself - that's a no no.
Thank you for your information.
I really don't need to earn revenue on my own store. I only want a develop store to make everything well before publishing. I read Transfer ownership of a development store and considered that I can transfer this store to myself :(.
Poor for me if that policy is the reason of my problem. But my friend get the same problem if he creates the store normally without Shopify partner. After 14 day free trial, his store is changed to Inactive also. I think there is another reason and really want to know to avoid.
Hello my shop has been inactive for 24 hours, I barely launched the advertisement when I started to receive visits the shop has become inaccessible please help me I invest all my capital in this shop , I contacted shopify support but it does not give me any response I cannot understand why the store is inactive